Introduction
This Privacy Policy describes how Rkstudy Sky collects, uses, and discloses your personal information when you visit or make a purchase from our website.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes information collected directly from you or via third-party authentication services like Google. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Profile image (if you sign up via Google or upload one)
- Test series performance data (e.g., scores, progress, answers)
- Phone number (if collected for specific services like OTP verification or direct support, with your explicit consent)
- Address, State, Province, ZIP/Postal code, City (if required for billing or specific service delivery, with your explicit consent)
- Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile or other devices. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. Use of Data
Rkstudy Sky collects and uses your data for the primary purpose of providing and improving our educational services, specifically to facilitate access to and delivery of:
- Multiple Choice Questions (MCQs): To enable you to attempt quizzes and track your performance.
- Test Series: To provide you with access to comprehensive test series and record your results.
- Answer Keys: To deliver correct solutions and explanations for quizzes and tests.
- Personalized Learning: In the future, we may use your performance data to provide personalized recommendations for study materials and tests, aiming to enhance your learning experience.
- Account Management: To create and manage your user account, allowing you to access personalized content and track your progress.
- Communication: To send you important updates, notifications, and information related to the services you are using (e.g., test results, new content availability).
- Service Improvement: To analyze usage patterns and gather insights to enhance the quality and relevance of our MCQs, test series, PDF notes, and curated YouTube video content.
- To provide customer support and address any queries you may have.
- To detect, prevent, and address technical issues and ensure the smooth functioning of the Service.
We collect limited personal data such as your email, name, and test performance, which is essential for providing these specific services and ensuring a personalized learning experience, always with your explicit consent.
3. Data Retention
We retain your Personal Data for as long as your account remains active or as needed to provide you with our services. If you choose to close your account, we will take steps to delete your personal data, subject to any legal obligations or legitimate business purposes that require us to retain it for a longer period. We are committed to ensuring the privacy of your data throughout its retention period.
4. User Rights
As a user, you have the right to access, modify, change, or delete your personal data stored with us. You can typically exercise these rights through your account settings or by contacting us directly via email. We are committed to facilitating your control over your personal information.
5. Transfer Of Data
Your information, including Personal Data, may be transferred to the computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Rkstudy Sky will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
6. Disclosure Of Data
No Sharing of Personal Data with Third Parties
Rkstudy Sky does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your data is not shared with any third parties for their marketing or other independent uses.
Legal Requirements
Rkstudy Sky may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Rkstudy Sky
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
7. Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8. Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Hosting and Backend Services:
- Google Firebase / Google Cloud Platform: We use Google Firebase and Google Cloud Platform for hosting our website, managing user authentication, and storing data related to user accounts, quizzes, test series, and performance tracking. Your data processed through Firebase is subject to Google's Privacy Policy. For more information on Google's data privacy practices, please visit Google Privacy & Terms. We do not use any other third-party services for data processing besides Firebase at this time. Should we need to use additional third-party services in the future, we will ensure that your data remains safe and protected.
Analytics:
- Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
Payments:
- We provide paid products or services within the Service, and for this, we use third-party payment processors. We do not store or collect your payment card details directly. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
9. Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site that you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
10. Children's Privacy
Our Service is designed for diploma and graduate students, whose age is typically 18 years or older. While we aim to provide quality education and knowledge to all, regardless of age, our content is primarily tailored for this demographic.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Your Consent
By clicking on the checkbox during the sign-up process and using our Service, you explicitly consent to our Privacy Policy and agree to the collection and use of your data as described herein. We provide this facility to ensure that you are fully aware of our data practices before providing your personal information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: rkstudysky@gmail.com